End-user license agreement

IMPORTANT: READ CAREFULLY BEFORE INSTALLING OR USING THIS SOFTWARE.

This End-User License Agreement (“Agreement”) is a legal agreement between you (an individual or entity) and Netomize (“Licensor”) for the use of the software product identified as Frame Bench, including updates, supplementary code, or documentation (“Software”).

By installing, copying, or otherwise using the Software, you accept the terms of this Agreement. If you do not agree, do not install or use the Software.

Note that Netomize reserves the right to update this document in the future as necessary.

License Grant

Subject to full compliance with this Agreement and payment of all applicable license fees, Netomize (“Licensor”) hereby grants you (“Licensee”) a non-exclusive, non-transferable, revocable, and limited license to install and use the software product identified as Frame Bench (the “Software”) solely under the following terms:

Permitted Use

You may:

• Install and use the Software on a single device or number of devices up to the limit specified in your license type (e.g., Personal, Multi-User, Site, or Enterprise).
• Use the Software only for lawful purposes and only for internal personal or business use, not for resale or redistribution.

License Types

Depending on the license purchased, the following restrictions apply:

• Analyst License: One (1) user, one (1) machine. Non-transferable without Licensor approval.
  View, edit & analyze - no crafting
• Crafting License: One (1) user, one (1) machine. Non-transferable without Licensor approval.
  Everything in Analyst, plus building frames
• Complete License: One (1) user, one (1) machine. Non-transferable without Licensor approval.
  Everything, including decrypted export
• Multi-User License: Allows the number of users or devices stated in your license within a single organization or team to use Frame Bench. The license cannot be shared externally.
• Trial License: Limited to the evaluation period stated in your license. No commercial or production use allowed.

When you purchase Frame Bench, you decide on the license period, which is a minimum of one year. A purchased license works to the end of its last day and then for the grace period stated in your license (seven days unless it states otherwise), with a reminder to renew. After that the Software no longer functions until the license is renewed. A trial license has no grace period. Throughout your active license period you will receive technical support, updates and new releases as a licensee. Only one user is allowed to use the Software for each purchased license key.

Netomize may provide a trial version for selected users and companies. A trial license is not eligible for any updates.

License Recovery

In the event of hardware failure or replacement:

• You may request license reactivation by contacting Netomize support.
• If you lose your license file, Licensor can send it to you again on request.
• Licensor may allow a limited number of reactivations per license.
• Proof of purchase and an explanation of the issue may be required.

License Revocation & Blacklisting

Licensor reserves the right to revoke or blacklist license keys under the following conditions:

• The license was obtained fraudulently or through unauthorized resellers.
• Evidence of piracy, tampering, or license sharing is detected.
• Violation of any term in this Agreement.

Revoked licenses may be disabled permanently and may be refused activation on new installations, and later releases of the Software may refuse them. A revoked license cannot download the Software. No refund will be provided if the breach is due to misuse.

License Activation and Verification

A standard license must be activated online once. Activation sends the license identifier and a random identifier generated for the installation to Licensor's server.

A standard license is also verified with Licensor's server each time the Software starts. If the Software cannot reach the server, it continues to work for the offline allowance stated in the license (three days unless the license states otherwise) and may then stop working until it can connect again.

Licensor may provide offline licenses for environments without internet access. An offline license does not contact Licensor's server, and the activation and date verification described in this section do not apply to it.

License Delivery and Downloads

Licensor delivers your license by email, as a license file and as text, to the address you give when you purchase. Keep it confidential: anyone who holds it can use its computers (seats).

Each license states the number of computers on which it may be active at one time. A computer uses one seat from its activation until the license is removed from it in the Software or released by Licensor.

The Software installers are available from Licensor's customer downloads page only to holders of a valid license, which the page checks when you load it. A license that has expired or has been revoked cannot download the Software. Download links are personal and expire after a short time. Do not share them.

License Term and Expiry

Upon expiration of the license term and any grace period, access to the Software will terminate automatically. Continued use requires license renewal and payment of applicable fees.

Restrictions

You may not:

• Reverse-engineer, decompile, or disassemble the Software.
• Circumvent activation or protection mechanisms.
• Product keys cannot be shared, transferred, or reused beyond the maximum allowed number of activations.
• Share or publish your license, your license file or your download links.
• Rent, sublicense, or distribute the Software except as permitted by license type.

Ownership

The Software is licensed, not sold. Licensor retains full ownership, including all intellectual property rights.

Updates & Support

Licensor may provide updates or patches. These may be subject to additional terms and require a valid, activated license. Support is offered to users with a valid license via email.

Termination

This license is effective until terminated. Licensor may terminate this Agreement if you breach any term. Upon termination, you must uninstall and delete all copies of the Software.

Disclaimer of Warranties

The Software is provided “AS IS”, without any express or implied warranty. Licensor disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

Licensor shall not be liable for any damages arising from use or inability to use the Software, including lost profits, lost data, or business interruption, even if advised of such damages.

Privacy & Data

The Software does not transmit your captures, files or settings. Standard licenses send a license identifier and a random installation identifier to Licensor's server for activation and verification, and send no name, email address or device information. Offline licenses make no such requests.

When Licensor issues your license it keeps a record of it: your name and email address as you provided them, the license details (its type, dates, number of computers and features) and the license itself, so that it can support you and send it to you again. Licensor also keeps a record of activations, of downloads (the license identifier, the file, the time and a one-way code derived from the network address, never the address itself) and of refused attempts. These records are stored in encrypted form on Licensor's servers, are used only to provide and support your license and to detect misuse, and are kept for as long as that requires.

Governing Law

This Agreement is governed by the laws of the Province of Ontario, Canada. You agree that any disputes shall be handled in the courts located in Ontario, Canada.

Entire Agreement

This Agreement constitutes the entire understanding between the parties and supersedes any prior agreements, written or oral, relating to the Software.

BY INSTALLING OR USING THIS SOFTWARE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS.